{"xsrfToken":"4c4118910f3b7ec2df464fc71de16d0c4b42a659_lout","branding":{"id":"1","key":"cs","name":"提交咨询","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#034070","headerLinkHoverBGColor":"#034070","headerBadgeColor":"#034070"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"欢迎来到 填空题科技 服务中心","sharedPortalName":"填空题科技 - 浙江首个 Atlassian 授权合作伙伴","userInitialAnnouncementMessageWiki":"<p>公告：欢迎访问 <a href=\"https://www.cloze.world/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">填空题官网</a>了解更多信息~</p>","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"欢迎来到 填空题科技 服务中心","sharedPortalName":"填空题科技 - 浙江首个 Atlassian 授权合作伙伴","announcementMessage":"公告：欢迎访问 [填空题官网|https://www.cloze.world/]了解更多信息~","localeDisplayName":"English (United States)"},"zh-TW":{"localeDisplayName":"Chinese (Taiwan)"},"fr-FR":{"localeDisplayName":"French (France)"},"zh-CN":{"localeDisplayName":"Chinese (China)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4041f417-b84a-4c91-83b9-c50842f9f2bd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGE4ZDVkZC0yNmJkLTQxNTMtYWNlYi1jNzBhMzRlMzI3MzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQwNDFmNDE3LWI4NGEtNGM5MS04M2I5LWM1MDg0MmY5ZjJiZCI6WyJyZWFkIl19LCJleHAiOjE3NDQ0MjM5ODUsIm5iZiI6MTc0NDQyMzM4NX0.hqnr6zSsoXE9G7wWwbUZbhChd81MamiETeN0Dsv9f1Q&client=e4a8d5dd-26bd-4153-aceb-c70a34e32730&height=300&mode=fit","bannerMediaApiFileId":"4041f417-b84a-4c91-83b9-c50842f9f2bd","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"cs","projectId":10002,"serviceDeskId":1,"name":"提交咨询","description":"<p>许可证购买/升级、培训指导、企业级敏捷定制咨询服务等</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"46","name":"专家问诊","descriptionHtml":"","callToAction":"专家问诊","introHtml":"<p>研发领域专家现场交流，帮您识别存在问题</p>","icon":10501,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[6],"key":""},{"id":"44","name":"免费咨询预约","descriptionHtml":"","callToAction":"免费咨询预约","introHtml":"<p>如您有具体的产品研发问题，可预约在线免费咨询</p>","icon":10469,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[6],"key":""},{"id":"38","name":"免费演示","descriptionHtml":"","callToAction":"免费演示","introHtml":"<p>针对产品的功能介绍、演示，以及解决方案交流</p>","icon":10469,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[2],"key":""},{"id":"41","name":"协作提效","descriptionHtml":"","callToAction":"协作提效","introHtml":"<p>数字化协作、IT资产管理等系统建设</p>","icon":10498,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[3],"key":""},{"id":"45","name":"咨询服务介绍","descriptionHtml":"","callToAction":"咨询服务介绍","introHtml":"<p>了解我们的咨询服务方式，及报价</p>","icon":10486,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10486","groups":[6],"key":""},{"id":"40","name":"培训服务","descriptionHtml":"","callToAction":"培训服务","introHtml":"<p>产品落地使用培训，高阶应用培训</p>","icon":10487,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[2],"key":""},{"id":"39","name":"报价咨询","descriptionHtml":"","callToAction":"报价咨询","introHtml":"<p>提供采购计划后，我们将为您查询最新的报价，以及潜在优惠</p>","icon":10550,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[2],"key":""},{"id":"43","name":"数字营销","descriptionHtml":"","callToAction":"数字营销","introHtml":"<p>方案策划</p>","icon":10522,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[3],"key":""},{"id":"47","name":"服务介绍","descriptionHtml":"","callToAction":"服务介绍","introHtml":"<p>了解我们的咨询服务方式，及报价</p>","icon":10525,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[7],"key":""},{"id":"42","name":"目标管理","descriptionHtml":"","callToAction":"目标管理","introHtml":"<p>OKR培训、导入</p>","icon":10540,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[3],"key":""},{"id":"37","name":"购买指导","descriptionHtml":"","callToAction":"购买指导","introHtml":"<p>需要采购哪些产品，选择DataCenter还是Cloud版本</p>","icon":10550,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[2],"key":""},{"id":"36","name":"Base Request Type","descriptionHtml":"","callToAction":"Base Request Type","introHtml":"<p>包含基础字段的请求类型</p>","icon":10542,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10542","groups":[],"key":""},{"id":"15","name":"Create a post-incident review","descriptionHtml":"","callToAction":"Create a post-incident review","introHtml":"<p>Document and share learnings from an incident so that it doesn't happen again</p>","icon":10523,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"3","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"18","name":"Get a guest wifi account","descriptionHtml":"","callToAction":"Get a guest wifi account","introHtml":"<p>Raise a request to ask for temp wifi access for guests.</p>","icon":10519,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10519","groups":[],"key":""},{"id":"1","name":"Get IT help","descriptionHtml":"","callToAction":"Get IT help","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":10541,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"13","name":"Investigate a problem","descriptionHtml":"","callToAction":"Investigate a problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10520,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"4","name":"New mobile device","descriptionHtml":"","callToAction":"New mobile device","introHtml":"<p>Need a mobile phone or time for replacement? Let us know.</p>","icon":10534,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[],"key":""},{"id":"23","name":"Onboard new employees","descriptionHtml":"","callToAction":"Onboard new employees","introHtml":"<p>Request access for new employees.</p>","icon":10516,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","groups":[],"key":""},{"id":"6","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10521,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""},{"id":"8","name":"Report broken hardware","descriptionHtml":"","callToAction":"Report broken hardware","introHtml":"<p>Report hardware that might be faulty or broken e.g. a broken computer screen or a damaged server.</p>","icon":10512,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[],"key":""},{"id":"11","name":"Request a change","descriptionHtml":"","callToAction":"Request a change","introHtml":"<p>For example, upgrade a server (VPN) or an application (Jira).</p>","icon":10528,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[],"key":""},{"id":"2","name":"Request a new account","descriptionHtml":"","callToAction":"Request a new account","introHtml":"<p>Request a new account for a system.</p>","icon":10517,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[],"key":""},{"id":"21","name":"Request admin access","descriptionHtml":"","callToAction":"Request admin access","introHtml":"<p>For example, if you need to administer Jira.</p>","icon":10513,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[],"key":""},{"id":"27","name":"Request new hardware","descriptionHtml":"","callToAction":"Request new hardware","introHtml":"<p>For example, a new mouse or monitor.</p>","icon":10550,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"25","name":"Request new software","descriptionHtml":"","callToAction":"Request new software","introHtml":"<p>If you need a software license, raise a request here.</p>","icon":10547,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[],"key":""},{"id":"19","name":"Set up VPN to the office","descriptionHtml":"","callToAction":"Set up VPN to the office","introHtml":"<p>Want to access work stuff from outside? Let us know.</p>","icon":10526,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[],"key":""},{"id":"16","name":"xxxxx","descriptionHtml":"","callToAction":"xxxxx","introHtml":"<p>Having trouble accessing certain websites or systems? We'll help you out.</p>","icon":10518,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"Atlassian产品咨询"},{"id":3,"name":"企业管理&数字化"},{"id":6,"name":"互联网精益产品研发咨询"},{"id":7,"name":"敏捷开发咨询"}],"orderMapping":{"6":[44,45,46],"3":[41,42,43],"7":[47],"2":[37,38,39,40],"1":[1,2,6,8,19]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3e85c3b3-e69e-395c-a9d1-824f07aed765","appLinkName":"","appLinkUrl":"","spaceKey":"KB","spaceName":"填空题咨询","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":1,"kbLinkDomainURLs":["https://clozeworld.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGE4ZDVkZC0yNmJkLTQxNTMtYWNlYi1jNzBhMzRlMzI3MzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ0MjQ1ODUsIm5iZiI6MTc0NDQyMzM4NX0.iDHHqz9-ba00EUbkrWCSCYQBnNcfQCiKmuriVBIEjaI","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"e4a8d5dd-26bd-4153-aceb-c70a34e32730","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":43,"projectId":10002,"form":{"name":"数字营销","descriptionHtml":"","callToAction":"数字营销","intro":"<p>方案策划</p>","instructions":"","icon":10522,"iconUrl":"https://clozeworld.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Please use key words to summarize your request","descriptionHtml":"<p>Please use key words to summarize your request</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10087","fieldConfigId":"10194","label":"Industry","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10178","label":"信息传输、软件和信息技术服务业","selected":false,"children":[]},{"value":"10179","label":"制造业","selected":false,"children":[]},{"value":"10180","label":"金融业","selected":false,"children":[]},{"value":"10181","label":"教育","selected":false,"children":[]},{"value":"10182","label":"生物科技","selected":false,"children":[]},{"value":"10183","label":"电力、热力、燃气及水生产和供应业","selected":false,"children":[]},{"value":"10184","label":"建筑业","selected":false,"children":[]},{"value":"10185","label":"房地产业","selected":false,"children":[]},{"value":"10186","label":"科学研究和技术服务业","selected":false,"children":[]},{"value":"10187","label":"水利、环境和公共设施管理业","selected":false,"children":[]},{"value":"10188","label":"其它","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10082","fieldConfigId":"10189","label":"Enterprise Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10083","fieldConfigId":"10190","label":"Contact","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10084","fieldConfigId":"10191","label":"Contact Way","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/43","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/43","calendarParams":{"firstDay":0,"date":"2025-04-12T10:03:05+0800","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3e85c3b3-e69e-395c-a9d1-824f07aed765","appLinkName":"","appLinkUrl":"","spaceKey":"KB","spaceName":"填空题咨询","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":1,"kbLinkDomainURLs":["https://clozeworld.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGE4ZDVkZC0yNmJkLTQxNTMtYWNlYi1jNzBhMzRlMzI3MzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ0MjQ1ODUsIm5iZiI6MTc0NDQyMzM4NX0.iDHHqz9-ba00EUbkrWCSCYQBnNcfQCiKmuriVBIEjaI","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"e4a8d5dd-26bd-4153-aceb-c70a34e32730","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=clozeworld","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4c4118910f3b7ec2df464fc71de16d0c4b42a659_lout","baseUrl":"https://clozeworld.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://clozeworld.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e4a8d5dd-26bd-4153-aceb-c70a34e32730","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"4550ac14139642a5ada1eba45d5a4a05","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}